Fees and payment
- Prices include GST unless otherwise stated. See our current fees.
- Payment is due on the day of your consultation or service.
- Payment may be made by EFTPOS, accepted credit or debit card, or internet banking.
- Our fees may change from time to time. Any new fees will apply to future services and will be communicated or made available before the service where reasonably practicable.
- If the scope of an agreed service changes and this affects the price, we will discuss this with you where practicable before additional costs are incurred.
Overdue accounts
If an account remains unpaid 30 days after the date of invoice, Ocean Breeze Health will:
- require payment before providing further non-urgent services;
- add an administration fee of $15.00;
- refer the debt to a debt collection agency;
- recover reasonable and lawful debt collection costs actually incurred.
An outstanding account will not, by itself, prevent an appropriate response to a clinically urgent situation.
Missed or cancelled appointments
A reasonable non-attendance or late cancellation fee may be charged where an appointment is missed or cancelled less than 4 hours before the appointment.
Privacy and debt recovery
Ocean Breeze Health handles personal and health information in accordance with applicable New Zealand privacy law, including the Privacy Act 2020 and the Health Information Privacy Code 2020. See our Health Information and Privacy Statement.
Where an account is overdue, we may disclose the minimum personal information reasonably necessary to a debt collection agency, legal adviser or other appropriate party where the disclosure is lawful.
We will not disclose clinical information for debt recovery purposes unless there is a lawful and necessary reason to do so.
Consumer rights
Nothing in these terms limits your rights under the Consumer Guarantees Act 1993, the Fair Trading Act 1986, the Privacy Act 2020 or any other rights that cannot legally be excluded.
Where the Consumer Guarantees Act applies, our goods and services are subject to the guarantees provided by that Act.
Changes to these terms
Ocean Breeze Health may update these terms from time to time for future services.
Material changes will be brought to patients' attention where reasonably practicable and will not retrospectively change amounts already owing or previously agreed terms unless permitted by law or agreed with you.
Ocean Breeze Health Limited, 5/3 Central Boulevard, Silverdale.